FAQ's

❓ Frequently Asked Questions (FAQs)

Welcome to the Gizmo Galaxy Help Center! Below are answers to some of the most common questions we receive. If you don’t see your question here, feel free to contact us anytime!

🚚 1. Do you offer free delivery?

Yes! We offer free delivery on all orders — no minimum spend, no hidden charges.

⏱️ 2. How long does delivery take?

Delivery typically takes 3–7 business days, depending on your location. You’ll receive a tracking update once your order has been dispatched.

📦 3. How can I track my order?

Once your order is shipped, we’ll send you a confirmation email or WhatsApp message with a tracking link. If you haven’t received it, contact us and we’ll assist you right away.

🔁 4. Can I return a product?

Yes. We accept returns within 7 days of delivery as long as the product is unused, undamaged, and in its original packaging. Please review our Return & Refund Policy for full details.

💰 5. How will I get my refund?

If your return is approved, your refund will be processed within 5–7 business days. For non-prepaid orders, refunds may be provided as store credit or replacement.

🛠️ 6. What if I receive a defective or damaged item?

We’re sorry about that! Please reach out to us via email or WhatsApp with a photo of the item. We’ll quickly resolve the issue with a replacement or refund.

📲 7. How can I contact Gizmo Galaxy?

You can reach us via: